LD
Lehlohonolo D
1 reviews | Active since Jan 2019
12 Oct 2019, 08:05
Declined purchase Tran 457
Fnb and their declined transaction fees... How many times are you charged for a declined purchase? I deposited R590 into my account and when I checked I was left with R517... Kanti how many R8.50s was a charged for one declined purchase? And when I check my statement, the declined transactions purchase does not appear on the day I tried to make a purchase. And this has happened twice now!!! I am angry
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FNB (First National Bank)'s replyOfficial
12 Oct 2019, 11:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply12 Oct 2019, 11:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)