GS
Glen S

1 reviews | Active since Jan 2018

06 Feb 2018, 21:43

Declined purchase service charges

I laid a complaint last week using this platform, about my bank charging me a high amount in regards to service charges, I'm happy to report that the bank did deal with my case and refunded me the amount, it's pleasing to know that I'm not just a number as I felt that way when I called into the call center before, thank you FNB and HelloPeter.com I'll be sure to visit this site often for reviews good or bad.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2018, 09:22
Official

Good day KingG@1,

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Naomi Petersen

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