Declined on lies.

How long do I have to wait. I am extremely tired of being told that we are looking into the matter. Please I need it sorted out yesterday.

How long do I have to wait. I am extremely tired of being told that we are looking into the matter. Please I need it sorted out yesterday.

I was emailed by Fnb this morning and was informed that everything was taken care of. I don't know how they run thing's but I app**** for a credit card and was declined due to unpaid bill's on my credit report at Transunion. There is NOT ONE UNPAID BILL on my credit report. And around we go.

I received an email this morning informing me that there would be no problem applying for a credit card. So once again. I app****. I received THE SAME REASON FOR MY ATTEMPT. DECLINED DUE TO UNPAID BILL'S. Come on FNB this is going on and on. Please next time phone me and say. Good day Ms Bromilow. Your credit card is ready for collection. And please sign off on the technicalities for your cheque account.

FNB is not on my Transunion credit report. Hide quoted text On Fri, 13 Apr 2018, 14:43 Complaints Creditcard ********** wrote: Dear Ms Bromilow You can request a reassessment to be done. Kindly note that the credit card was only recently closed. So ITC stil has to be updated. I would suggest waiting 1 month and then reapplying. Kind regards Mariska Rossouw | Client Experience Centre | Consumer Segment 8th Floor, FNB Place, 30 Diagonal Street, Johannesburg, 2001 | Tel: (087) ********** First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). From: Nicole Bromilow ********** Sent: 13 April 2018 01:22 PM To: Complaints Creditcard ********** Subject: Re: ********** NF So I app**** once again for a credit card and a checking account. DECLINED DUE TO UNPAID BILL'S. Once again I tell you my Transunion credit report has NO UNPAID BILL'S. Nicole Bromilow On Fri, 13 Apr 2018, 13:02 Complaints Creditcard ********** wrote: You should be able to apply now without the account being a problem. Should you still decline, you can forward my email as confirmation that the account was closed due to prescription. Kind regards Mariska Rossouw | Client Experience Centre | Consumer Segment 8th Floor, FNB Place, 30 Diagonal Street, Johannesburg, 2001 | Tel: (087) ********** First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). From: Nicole Bromilow ********** Sent: 12 April 2018 01:35 PM To: Complaints Creditcard ********** Subject: Re: ********** NF So do I get a credit card and cheque account? Nicole Bromilow ********** 674 ********** 044089 On Thu, 12 Apr 2018, 08:34 Credit Card ********** wrote: Dear Mrs Bromilow We confirm that your FNB Credit Card account was closed due to prescription yesterday. Our sincerest apologies for the delays in providing you with feedback on your complaint. Kind regards Mariska Rossouw | Client Experience Centre | Consumer Segment 8th Floor, FNB Place, 30 Diagonal Street, Johannesburg, 2001 | Tel: (087) ********** First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). This email is subject to a disclaimer. Visit the FNB website and view the email disclaimer by clicking the “About FNB + Legal” and “Legal Matters” links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer. This email is subject to a disclaimer. Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer. This email is subject to a disclaimer. Visit the FNB website and view the email disclaimer by clicking the "About FNB + Legal" and "Legal Matters" links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer. Dear Ms Bromilow I just checked why the FNB Credit Card account declined, The decline reasons are your number of bureau inquiries, your risk category and it is picking up the existing credit card number so it is saying you have an existing card. You currently have 35 bureau inquiries for credit in the last 6 months. You can request a reassesment. You can send your ID and 3 months payslips to ********** Your application number is 18 ********** 32729 Kind regards Mariska Rossouw | Client Experience Centre | Consumer Segment 8th Floor, FNB Place, 30 Diagonal Street, Johannesburg, 2001 | Tel: (087) ********** First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). From: Nicole Bromilow ********** Sent: 13 April 2018 02:47 PM To: Complaints Creditcard ********** Subject: Re: ********** NF FNB is not on my Transunion credit report. On Fri, 13 Apr 2018, 14:43 Complaints Creditcard ********** wrote: Dear Ms Bromilow You can request a reassessment to be done. Kindly note that the credit card was only recently closed. So ITC stil has to be updated. I would suggest waiting 1 month and then reapplying. Kind regards Mariska Rossouw | Client Experience Centre | Consumer Segment 8th Floor, FNB Place, 30 Diagonal Street, Johannesburg, 2001 | Tel: (087) ********** First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). From: Nicole Bromilow ********** Sent: 13 April 2018 01:22 PM To: Complaints Creditcard ********** Subject: Re: ********** NF So I app**** once again for a credit card and a checking account. DECLINED DUE TO UNPAID BILL'S. Once again I tell you my Transunion credit report has NO UNPAID BILL'S. Nicole Bromilow On Fri, 13 Apr 2018, 13:02 Complaints Creditcard ********** wrote: Show quoted text Show quoted text Show quoted text The reason for all those requests was because my daughter was in Thailand in trouble and I needed help. Nedbank was the only one who helped. I asked fnb before all the queries and that was after my account was declined a prescribed account. FNB was the reason for all those requests. Nicole Bromilow Show quoted text I had to close my fixed deposit account . And use those funds to help her. That was the money I was going to leave her when I passed away. I duess hellopeter must be updated. Nicole Bromilow Show quoted text

Thanks Fnb. I can see now that you were working to solve the problem. I have a checking account now please may I have the overdraft.

So I have a cheque account. Still can't get a credit card because of the unpaid bill's at Transunion blaa blaa blaa. Please Fnb it's only a credit card. My Transunion credit report is up to date. No UNPAID BILL'S.

So yesterday I phoned Fnb to make sure everything was in order with my cheque account. Yes they said and the card was ordered. I go to the bank today. Oh my God. I now owe an amount on my 10 year old cheque account and they want proof that it was paid. Ten years ago must I get this proof from the cosmos. I find it quite amusing that fnb can't seem to find their ass from their fingers. So what now fnb because after all it is a prescribed account. I think that the word prescribed should be in capital's because fnb does not seem to know what that means. Do I now have to wait another 3 months to sort this out. For the love of God. Use the brain's God gave you and not your computer's prossesor. Help me.

So I can take my case to court. FNB not wiping out prescribed accounts. And come to think of it I was nearly taken for an idiot by been told by the teller at my fnb branch to contact the very same attorneys the account was handed over to.

Hello. I don't mean to be a nag. But I am sure you heard the rumor from hellopeter that I am a credit risk. Because I have a prescribed account from over 10 years ago. My Easy account shows that that is inaccurate. And I have never missed a payment with Transunion. Is this going to be fnbs way of dealing with people who have been in debt to you. That is soulless. Is this what life has become. Nobody gets a chance too proove their worth. I am far from a credit risk. Then I was very badly manipulated into trying to sign an avadavid saying yes I owe you and I will pay you. Would you not be insulated. I'm not asking fnb for the holy grail. A cheque account. An overdraft of maybe R5000. A credit card with maybe R15000 credit. I have had an easy account with Fnb long enough to proove I am credit worthy. I chose Fnb year's ago. I came back and chose fnb again. But how you have changed. Nicole Bromilow Show quoted text