1 reviews | Active since Oct 2018
Declined debit card POS transactions
Good day. I am an un-employed, stay at home dad. My card is always on my person but this past two weeks I have noted declined POS transactions that charge R8.50. Now it says I owe FNB R99. have no way to call FNB and the only deposits into the account are from my child's grant. How can there be such transactions even though Im at home during those moments?
Good Day Mr Lunga
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Lunga
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***