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shaniel H

1 reviews | Active since Nov 2017

09 Nov 2017, 11:53

declined credit card

i earn R20000 p/m, i was offered a credit card previously which i declined at the time, i now would like the credit card but when i app**** FNB declined me because they say i get paid weekly, i have been with FNB a long time and i just wanted a credit card for R1000 its very sad that they decline me with such a small amount

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Nov 2017, 12:12
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)