DECLINED CHARGES ON MY CREDIT CARD DUE TO FNB APP DOWN

Yesterday morning I could not access my FNB app as FNB was down and as a result I could not check the balances of my credit card or smart account. I tried to pay with my credit but was declined. I only discovered this much later when FNB App came back on line. As a result of R2 short in my credit card I now have to pay R34 in declined fees because once again FNB could not provide their APP service. I bring every month foreign investment money into South Africa, I pay tax in two countries and all what I get in return from FNB is incompetence, disrespect and lies. I have never received such service from my bank in Europe. The service from FNB is appalling and I would not recommend FNB to anyone bring foreign investment money into South Africa.