DJ
David J
1 reviews | Active since Mar 2009
27 Aug 2019, 21:10
Deceased estate Department needs upgrade
It has taken the deceased estate department just short of one month to close an account, provide certificates of balance and open a new account. They don’t seem to know what they are doing. This cannot be the norm.
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Aug 2019, 09:18Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply28 Aug 2019, 09:18
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***