MG
Marcos G

1 reviews | Active since Jun 2019

03 May 2023, 10:08

Deceased Estate Department - Highly unimpressed

Deceased Estate Department

I wrote to You on the 5th April 2023 requesting IT3B's for my late fathers accounts On the 26th April I called your call centre to follow up as nothing had happened - I was told that I would receive them by email within 48 hours

That was 7 days ago

This morning I have wasted over an hour trying to speak to someone at your call centre on *** - just wait and wait and wait until call is dropped

To think that FNB's call centre and service has become as bad as TELKOM's

I need those documents urgently to finalise my Fathers estate

Highly unimpressed

0
Replies (6)
MG
Marcos G's update03 May 2023, 12:51
Reviewer Update
Please FNB - I do not want to be contacted - I need the IT3B's for my late fathers accounts as requested - Urgently
MG
Marcos G's update03 May 2023, 14:15
Reviewer Update
Tomorrow is One Month that I requested the IT3B's - when can I expect them.??
MG
Marcos G's update04 May 2023, 09:34
Reviewer Update
..??
MG
Marcos G's update05 May 2023, 13:57
Reviewer Update
I have received 2 of the 3 IT3B's that I require, only today - please follow up with the third one ASAP - it is ONE MONTH TODAY that I first requested these documents -- in much anticipation
MG
Marcos G's update16 May 2023, 12:59
Reviewer Update
I have received 2 of the 3 IT3B's that I require, only today - please follow up with the third one ASAP - it is now 6 WEEKS ago that I first requested these documents -- in much anticipation
MG
Marcos G's update17 May 2023, 10:42
Reviewer Update
PLEASE can we get this last IT3B today!?