BM
Bessie M
1 reviews | Active since Jul 2016
15 May 2021, 07:52
Debt review status not updated on FNB system
I went through debt review, paid off all my accounts with FNB and received a clearance certificate. Still a client of FNB, premier but cannot enjoy the benefits of this package. Everything (homeloan, temporary loan...) i apply for at FNB gets declined. I went into the Branch to enquire and was informed that FNB DEBT REVIEW services has put a hold on my account. I continue as a client when the bank holds a grudge against me even after I provided them clearance certificate
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Replies (3)BM
Bessie M's updateReviewer Update
15 May 2021, 07:57I request an update of my risk profile with FNB and Rand Merchant Bank. In 2013 I app**** for debt review and was cleared from the process in 2018. I provided the clearance certificate to FNB debt review services which didn't help the recourse.
I have been a client of FNB for many years. I have a Premier bank account which had benefits I cannot access.
Every time since after been cleared from Debt Review, when I apply for an overdraft, temporary loan and whatsoever with FNB, (even tried a home loan and motor vehicle finance) am declined even when my credit record has improved.
Please assist by reviewing my risk profile with FNB/RMB group as I continue to be a loyal clie
BM
Bessie M's update15 May 2021, 07:57
Reviewer Update
I request an update of my risk profile with FNB and Rand Merchant Bank. In 2013 I app**** for debt review and was cleared from the process in 2018. I provided the clearance certificate to FNB debt review services which didn't help the recourse.
I have been a client of FNB for many years. I have a Premier bank account which had benefits I cannot access.
Every time since after been cleared from Debt Review, when I apply for an overdraft, temporary loan and whatsoever with FNB, (even tried a home loan and motor vehicle finance) am declined even when my credit record has improved.
Please assist by reviewing my risk profile with FNB/RMB group as I continue to be a loyal clie
BM
Bessie M's updateReviewer Update
17 May 2021, 14:58I have received an email from FNB indicating that I am Risk 3. The email does not explain what Risk 3 is, what led to this risk level, what the implications thereof are as well how this can be remedied. The response email from FNB is not at all helping to resolve my query safe to say it is not associated with Debt Review status. As it is i cannot access any of the benefits of being FNB premier client and reasons thereto are not clearly articulated.
BM
Bessie M's update17 May 2021, 14:58
Reviewer Update
I have received an email from FNB indicating that I am Risk 3. The email does not explain what Risk 3 is, what led to this risk level, what the implications thereof are as well how this can be remedied. The response email from FNB is not at all helping to resolve my query safe to say it is not associated with Debt Review status. As it is i cannot access any of the benefits of being FNB premier client and reasons thereto are not clearly articulated.
BM
Bessie M's updateReviewer Update
18 May 2021, 03:01I have received an email from FNB indicating that I am Risk 3. The email does not explain what Risk 3 is, what led to this risk level, what the implications thereof are as well how this can be remedied. The response email from FNB is not at all helping to resolve my query safe to say it is not associated with Debt Review status. As it is i cannot access any of the benefits of being FNB premier client and reasons thereto are not clearly articulated.
BM
Bessie M's update18 May 2021, 03:01
Reviewer Update
I have received an email from FNB indicating that I am Risk 3. The email does not explain what Risk 3 is, what led to this risk level, what the implications thereof are as well how this can be remedied. The response email from FNB is not at all helping to resolve my query safe to say it is not associated with Debt Review status. As it is i cannot access any of the benefits of being FNB premier client and reasons thereto are not clearly articulated.