Debt review debits

<p>Hello Peter I have a bad experience ,Im currently under Debt Review app**** in April 2017, My councellors have send notification of cancellation for debit orders to my creditors as I will be paying via them as of the 26 June 2017, they also advise me to change my banking details incase debit orders go off, one of my Creditors is FNB Personal loan account and the credit card,now I bank with FNB and my salary was paid on my cheque account, FNB went in at took amount of R3338 in May I called them to say they must stop then they say they will refer the matter to their debt review team, now again this month they debited me again same amount. My situation now is that I still pay the installment agreed on with my councellors and distribution agent ,thus makes FNB being paid twice by me and they refuse to refund me advising that there is no cancellation requst,but on their systems it shows that Im on Debt Review,which then makes it that my councellors did send cancellation as they hav notified them with the arragement. The reason why I went to Debt review was because I could not pay,now I cant pay distribution agent as well as them too. I'm really disapponted after all these years I bank with them,because it not like I wont pay their amount,it will b paid via the distributing agent, and my councellors did advise me that they did send that cancellation request, and I went through my documents I did sign that form,if only they could understand I did not enter into this situation to be charge more,Im unable to pay the huge amount</p>