JP
Jaco P

1 reviews | Active since Oct 2012

18 Oct 2018, 14:37

Debt Review

Hi,

I've had issues on my overdraught before and it was resolved. I'm currently under Debt Review. I've never missed a payment, but somehow I keep on getting handed over and then taken off Debt Review and then suddenly they find the payments. Then the whole process of re-adjusting the Interest has to be done etc.

I want this to end and find out exactly where the problem is so that this can stop.

Regards JP

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2018, 08:31
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Debt Review who will investigate and provide you with feedback.

The reference number is ***F.

Regards

Hello Peter Complaints Team

*** (option one)