ZM
Zelmarie M

1 reviews | Active since Nov 2017

08 Nov 2017, 08:27

Debt review

I have been under debt review since April 2014, and the agreed amount by the Court Order is has been paid over to FNB since then. I received statements and the amount owed is more than the amount when I started under debt review. How will I ever settle this if you charge me more than what I am paying every month? Please explain to me how I will be debt free as per the Court Order granted within 7 years if my balance is getting more and more????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Nov 2017, 09:54
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)