CB
Corne B
1 reviews | Active since Jan 2016
24 Feb 2025, 13:57
Debt Removal Disaster at FNB
I'm beyond frustrated with FNB's debt removal department. I've been off debt review since 2023, and all the credit bureaus have cleared me, yet FNB refuses to address my case. I understand there's a 5/10 period, but I've repeatedly explained that I can't wait that long—I need to return to England for work and have important matters to resolve with the bank. My documents have been sent to multiple people since February 14th, yet no one seems willing to assist. What has happened to customer service in South Africa?
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Replies (2)CB
Corne B's updateReviewer Update
26 Feb 2025, 11:17 RE: *** 088
Now that I have been removed from debt review, the bank still refuses to assist me.
Where is the support when you truly need it?
I am working as a private carer in the UK for the first time, rotating every six weeks with a colleague. After my first return to South Africa, I paid off all my debts, meaning I am now debt-free. However, because Experian and TransUnion have not yet updated my credit score, my bank refuses to grant me a R25,000 loan to cover my plane ticket.
I need to report for work on March 16th. We earn £800 per week, so I could easily repay the loan within two to three weeks. Yet, FNB still refuses to assist me. Everything today is controlled by systems, and if the system rejects you, people simply shrug their shoulders. Where is the human support when it truly matters?
Now that I have been removed from debt review, the bank still refuses to assist me.
Where is the support when you truly need it?
I am working as a private carer in the UK for the first time, rotating every six weeks with a colleague. After my first return to South Africa, I paid off all my debts, meaning I am now debt-free. However, because Experian and TransUnion have not yet updated my credit score, my bank refuses to grant me a R25,000 loan to cover my plane ticket.
I need to report for work on March 16th. We earn £800 per week, so I could easily repay the loan within two to three weeks. Yet, FNB still refuses to assist me. Everything today is controlled by systems, and if the system rejects you, people simply shrug their shoulders. Where is the human support when it truly matters?
CB
Corne B's update26 Feb 2025, 11:17
Reviewer Update
RE: *** 088
Now that I have been removed from debt review, the bank still refuses to assist me.
Where is the support when you truly need it?
I am working as a private carer in the UK for the first time, rotating every six weeks with a colleague. After my first return to South Africa, I paid off all my debts, meaning I am now debt-free. However, because Experian and TransUnion have not yet updated my credit score, my bank refuses to grant me a R25,000 loan to cover my plane ticket.
I need to report for work on March 16th. We earn £800 per week, so I could easily repay the loan within two to three weeks. Yet, FNB still refuses to assist me. Everything today is controlled by systems, and if the system rejects you, people simply shrug their shoulders. Where is the human support when it truly matters?
Now that I have been removed from debt review, the bank still refuses to assist me.
Where is the support when you truly need it?
I am working as a private carer in the UK for the first time, rotating every six weeks with a colleague. After my first return to South Africa, I paid off all my debts, meaning I am now debt-free. However, because Experian and TransUnion have not yet updated my credit score, my bank refuses to grant me a R25,000 loan to cover my plane ticket.
I need to report for work on March 16th. We earn £800 per week, so I could easily repay the loan within two to three weeks. Yet, FNB still refuses to assist me. Everything today is controlled by systems, and if the system rejects you, people simply shrug their shoulders. Where is the human support when it truly matters?
CB
Corne B's updateReviewer Update
05 Mar 2025, 13:11Good day
I have not received any feedback on my last entry with regards applying for credit
Regards
Corne Berg
I have not received any feedback on my last entry with regards applying for credit
Regards
Corne Berg
CB
Corne B's update05 Mar 2025, 13:11
Reviewer Update
Good day
I have not received any feedback on my last entry with regards applying for credit
Regards
Corne Berg
I have not received any feedback on my last entry with regards applying for credit
Regards
Corne Berg