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Bernice B
1 reviews | Active since Jul 2011
12 Jan 2016, 14:36
Debt Protection Top Up Policy
No one at FNB can cancel my Debt Protection Policy on my FNB Credit. I am transferred from one department to another. Here is the numbers I have contacted to get my policy cancelled but STILL with no luck!!<br> *** (Debbie), *** (Imbali), *** (Sipho), *** (Sharon), ***, *** (Claydon), *** (Doniven), *** (Nomcebo), *** (SIpho).<br> How many numbers do I still have to contact ??????<br> FNB needs to get their act together.
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Replies (1)FNB (First National Bank)'s replyOfficial
12 Jan 2016, 14:50Hello BerniceBar,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 846973.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 846973.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Jan 2016, 14:50
Official
Hello BerniceBar,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 846973.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 846973.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
