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Bernice B

1 reviews | Active since Jul 2011

12 Jan 2016, 14:36

Debt Protection Top Up Policy

No one at FNB can cancel my Debt Protection Policy on my FNB Credit. I am transferred from one department to another. Here is the numbers I have contacted to get my policy cancelled but STILL with no luck!!<br> *** (Debbie), *** (Imbali), *** (Sipho), *** (Sharon), ***, *** (Claydon), *** (Doniven), *** (Nomcebo), *** (SIpho).<br> How many numbers do I still have to contact ??????<br> FNB needs to get their act together.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2016, 14:50
Official
Hello BerniceBar,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 846973.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)