Debt protection plan
<p>FNB put through an unauthorized debit order for debt protection, they debiting R179 from my account, without my knowledge. I called few months back to cancel this debit order, you can check call records because i called usibg my cellphone. When I check my statement today, up to date they still debiting. I would like to know why you debiting my account without my permission and also why this debit order was not cancelled as I requested? I need you to pay back all my money you debited without my authority.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you, i received my money back.
Thank you, i received my money back.