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Maki M

1 reviews | Active since Jan 2015

15 Apr 2016, 15:28

DebitOrder

last month I wrote to fnb to complain about debit order that I don't know, I completed the forms and gave them details , then last week I wrote an email to ask about feedback , they said I need to complete different reference numbers from 2012, I showed about 5 reference number because its one company , according to me they are not reliable and responsible, they never enquired about information I gave to them , if they have done that I should have known the company that is taking my money without my concern, it means my money is not safe with fnb <br> <br> fnb please pay me back <br> <br> Ta int exp ***0 sagepay<br> Ta int exp ***9 sagepay<br> Ta int exp ***7 sagepay<br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Apr 2016, 15:45
Official
Hello masites1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 906407.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)