CM
CHRISTO M
1 reviews | Active since Jul 2014
03 Nov 2015, 15:02
DEBITING MY ACCOUNT BUT NOT AIRTIME
I took up a top up 50 with you 3 months ago, and it has been nothing but a **** service that i got from you. you debited my account on an incorrect day in September and now in October, you've debited the account but the airtime has not been loaded.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Nov 2015, 15:07Hello ***M,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804869.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804869.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Nov 2015, 15:07
Official
Hello ***M,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804869.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804869.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)