1 reviews | Active since Nov 2014
Debiting my account before the 25th March now being charged for it ?
I told fnb I get paid on the 25 March and it decides to debit my account on the 21st March and my account didn't have money. Now I was charge for nothing which is not my fault. I have paid my fnb personal loan complete now please close it and update my name with the credit Bureaus I'm not happy at all. And I will close my account with fnb.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***