1 reviews | Active since Mar 2017
Debiting account twice
<p>It's the second incident that Fnb double debits fpr my personal loan account without any reason and when one queries, you are moved from one call Centre agent to the other without any assistance or at least a solid explanation. Fnb is such a great bank but theres inconsistencies that get me so frustrated. It is is an inconvenience and this has dented my budget.</p> <p> </p> <p>What do I do?</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)