DEBITED TWICE IN ONE MONTH.....NOW AGAIN!!!!

FNB debited my account twice in one month,that was December 2015....now again......!!!<br> <br> i have tried to bring this matter to their attention.....<br> i have called Credit card division, transferred to Admin....Admin complain will be lodged accordingly <br> im still waiting for a comprehensive feedback!!!!!<br> <br> i now have 2 unpaid Debit Orders caused by FNB.....I have been charged unnecessary intrest.....My credit profile has been impacted negatively.....<br> this is the first time i have an unpaid debit order .....because of your *********** service.<br> <br> i have visited an FNB branch in Randburg Square no help... referred me to call a call centre that,cannot provide me with answers as as well....kept me on hold for 15 minutes for nothing...<br> <br> FNB you focusing too much on innovative ideas that,you lose touch with the people...<br> you will lose business. VALUE US.<br> Everything with FNB you are referred to Internet banking...<br> Where is the service,why are we referred to a call centre when we go to the branch???<br> why are kept on hold for 15min for nothing by the call centre????<br> What does it take for you to listen,,,,,you are ruining my credit profile????