Debited twice for special arrangements account

Item: FNB (First National Bank)
Rating: 2
Author: Rirhandzu M

Once again FNB debits my accounts which are on special arrangements. I am now left to hustle the money which they debited off my account which amounts to more than R3500 on an account which is meant to be paid R200 to R1000. I don't know for how long I need to fight this war.

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Replies (1)

FNB (First National Bank)'s replyOfficial

24 Feb 2016, 08:18

Hello mantsenar,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 874766.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply24 Feb 2016, 08:18

Official