Debited twice!!!!!!!!!!!!!!!!!!!!!!!!!!!

Will be debited twice after I laid a complaint last week about me not being able to pay FNB twice. An agent called me back to say that they will remove the debit order for the 24th. The debit order went off anyway, and there was no money in my account because I don not get paid on that day. FNB attempted to debit, then again on 25th. Now I get an email from customer service stating ...

"Kindly be advise that we are unable to assist as the system automatically amends the dates,Two debit order will go off as the debit order wont go off for the month of July."

I can't even begin to describe my frustration. How many times must I call, email, and complain for you to get the idea of me not being able to make two payments in June to FNB.

Please make a payment arrangement or help your customers!!!!