1 reviews | Active since Oct 2013
Debit orders returned without being notified
<p>SURELY for the amount of fees i pay across my entire profile personal and business accounts you guys are able to honour my debits and inform me if my account is in access so i can rectify immediately without returning an R80 debit order which then costs me R145 in unpaid fees. CAN YOU GUYS AFFORD THAT? Or is it far too much to ask for?</p>
Good day Ms. zaaik
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. zaaik
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***