NQ
Noxolo Q

1 reviews | Active since Dec 2012

30 May 2019, 08:18

Debit orders returned while funds were available

Last night I went through my statement to check my debits, I realised that there are 2 debits that had not gone off as yet and funds wont be enough. I transferred money from my other linked FNB account to ensure that there is enough. The 2 debits went off at around 2am today, guess what, they have been failed but money is there. I am really upset with FNB as it means they are going to charge me their exhaubitant fees.....and the effect that has on my credit rating. I am really upset with them.....times are tough to be ****** like this

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2019, 11:27
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team ***