1 reviews | Active since Jun 2018
debit orders rejected for no reason
FNB rejected three of my Debit orders since Sep, Two for my car insurance with Discovery. As per my statement I had sufficient funds in my account FNB penalized me a R100 each time !! I logged a complainted with FNB and recieved an e-mail (ref R ********** ) VBS reversals. I did not receive all three penalty amounts
I was also told by Discovery that due to these unpaid premiums they cancelled my car insurance.
I will be seeking legal assistance, I will hold FNB responsible if something happen to my car!!!
Good Day Riana Van Der Vyver
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Riana Van Der Vyver
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***