LM
Louise M

1 reviews | Active since Aug 2011

16 Apr 2018, 13:44

Debit orders not running

Every other month I need to contact you to find out why my debit orders is not going off?

Pathetic

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Apr 2018, 14:21
Official

Good day Louise Christine,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Debt Review Centre for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***F was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

LM
Louise M's update16 Apr 2018, 14:30
Reviewer Update
Why debt review? I'm talking about my normal monthly debit orders