LG
Liandi G

1 reviews | Active since Aug 2020

03 Aug 2022, 07:45

Debit orders not processed

Again I am experiencing with my debit order that is not put through, and then I sit with the humiliation of receiving arrear messages. Not the first time this happens, and all they say is "Sorry".

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Aug 2022, 10:27
Official
Good day 

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 

The reference number is: ***NF

For further request, you can email us on the below email address: 

Email address:  ***  Regards,
 
 Hello Peter Complaints Team 
 

Best regards,

LG
Liandi G's update04 Aug 2022, 12:29
Reviewer Update
This is still not sorter!!!!! After promises made by the consultant that phone me yesterday