IB
Ishmael B

1 reviews | Active since Jun 2016

25 Jan 2018, 16:40

Debit Orders I Did Not Authorize

I am tired of getting debited for debit orders i didn't authorize. Every month I get debited for debit orders I did not authorize. I am tired of paying charges for reversing debit orders I did not authorize. I believe FNB is making money from reversing debit orders that have not been authorized by customers. I will soon open a banking account with another bank because of this *******.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jan 2018, 17:03
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)