SD
Sbonelo D

1 reviews | Active since May 2014

10 Nov 2017, 09:34

Debit orders for a service I don't recieve

FNB has been debiting my account for the past two months for a service they do not provide me. I have called, emailed, threatened, done everything. As soon as my salary is deposited, I am closing my accounts and credit cards.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Nov 2017, 10:00
Official

Hello Skdube04,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)