RR
Riefqah R
1 reviews | Active since Mar 2009
29 Mar 2016, 13:36
debit orders for 2nd month not placed
This is the second month that has gone by that FNB has still not switched my debit orders. I have to keep my ABSA bank account active to honour my debit orders which includes my home instalment. SECOND MONTH!!!<br> <br> I want FNB to pay for the bank account fee of keeping the absa bank account. As a result of FNB's delayed reaction to switch debit orders I have 2 bank accounts and have to pay monthly fees of 2 bank accounts. What a nightmare.
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Replies (1)FNB (First National Bank)'s replyOfficial
29 Mar 2016, 14:36Hello riefqah,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Mar 2016, 14:36
Official
Hello riefqah,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
