CD
Clyde D

1 reviews | Active since Sept 2022

07 Sept 2026, 13:52

Debit orders costs me more than R1k

There are some debit orders that I had cancelled but somehow still debited on my fnb. I hardly use the account due to this, from the debit orders failure alone it’s more than R1200 that I’ve lost from the failed orders.

I kept this account for the convenience knowing very well that the monthly fees I’ll fees. This is a lot of money and it’s time for me to leave this bank. It’s too more especially with the fuel and cost of living in South Africa reaching these levels.

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Replies (2)
CD
Clyde D's update07 Sept 2026, 23:18
Reviewer Update
I have been a loyal FNB client for 12 years. I am requesting a full reversal of all failed debit order penalty fees and unpaid item charges accrued on my account this year, while I will continued to transfer funds monthly to cover my core account upkeep fees. I am currently identifying which service providers are attempting these legacy debits and will contact them directly to stop future attempts.

I value my long-standing history with FNB, but retaining my account depends on a fair resolution and goodwill gesture regarding these administrative penalty charges. I look forward to your support team reaching out to resolve this.


CD
Clyde D's update09 Sept 2026, 01:00
Reviewer Update
I see that the money was not reversed into my account. I have no choice but to close it then. Thanks