Debit Orders

<p>I never thought I would do this with FNB, but the past 2 consecutive months I have had APALLING service from you. </p> <p> </p> <p>My credit card debit order goes off on the 27th of every month and there was no problems with this. last minth they decide to debit my account a day before I get paid. On enquiring this I get a response saying it was my debit order for my credit card, I say I am aware of it and would like to know why the change of debit date, ZERO RESPONSE. this month the 22nd I was debited for my Credit card, on enquiring I get the same answer, and on asking about why the change of date still ZERO RESPONSE. </p> <p> </p> <p>Both instances incurred penalty fees which I am now liable to pay because you decided to change your dates. </p> <p> </p> <p>I NEED AN URGENT RESPONSE AS TO WHO F*CKED UP AND WHY! ALSO YOUR UNNECESSARY CHARGES NEED TO BE REVERSED! </p>