MK
Maureen K
1 reviews | Active since Apr 2015
29 Mar 2016, 07:11
Debit orders
I have a serious problem with FNB and I don't understand how they operate anymore. On the 27 my car debited twice, which I will deal with them. what I don't understand is I had enough money for the other debits . when the car deducted twice only then did it go on a minus. now everything went through until last night the 29th got a message saying the debut orders were unpaid, how come after 2days and then still but the money for them were there so why did they come back?
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FNB (First National Bank)'s replyOfficial
29 Mar 2016, 09:07Hello Pheladi L,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894636.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894636.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Mar 2016, 09:07
Official
Hello Pheladi L,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894636.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894636.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)