1 reviews | Active since Feb 2018
Debit orders
There is debit order from Royal Mark (RoyalM574894) they debited my account. The consultant at FNB asks me how she can help me. I told them about this unauthorized debit. She tells she can not help I must stop from internet banking. I did so, but if there are a million of people complaining about this why FNB can not block this company from debiting our accounts. How can I help you, my foot. You dont want to help, finish and klaar.
Hello Siyabonga mntungwa
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Siyabonga mntungwa
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***