1 reviews | Active since Jul 2013
debit order unknown
Good day
Today I was debited R99. I don’t have an idea who is debiting me. I think FNB can see that this is an unauthorised debit order by me. I mean i get paid on the 27th of each month and now this debit order comes in on the 16th. FNB charged me R25 because there are no funds may that R25 be reversed coz i never authorised this debit order. Anyway how do this people get our banking details. Now this is going to affect my credit profile and I am in the process to buy a house, this will affect me being financed. May that be corrected also. I would really appreciate assistance in this urgent matter.
Good day Tseko,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Tseko,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)