1 reviews | Active since Jul 2017

22 Dec 2015, 07:51

Debit Order Taken Again

I have submitted a debit order reversal document and stopped debit orders from LoanFinder for money taken that I am not aware of, yet again I have R397.00 deducted from my bank account. What the hell is going on??? I need that money and I am not sure sure as to why FNB is allowing to let these debit orders go off my account. I am really ****ed off about it after I HAVE ASKED FROM THEM TO BE STOPPED.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Dec 2015, 08:43
Official
Hello ICE86,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 836316.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)