Debit Order Switching Sucks

I recently decided to move to FNB, a key driver for me was that I would be able to avoid the hassle of switching my debit orders over to my new account.<br> I received an e-mail this morning stating that they can not process my debit order switching request because the form was sent to them in the wrong format. Annoyances:<br> 1. The form was sent as a pdf, as requested and they also included in the e-mail that they sent to me today my original submission which was a pdf.<br> 2. It took them 11 days to respond to my initial request for the debit order switching service.<br> I now need to make arrangements to have funds in both my accounts because all my debit orders are not switched over. <br> I was also told today for the first time that the turn-around time to switch debits over is 3-6 weeks - which was never communicated to me before.<br> I'm having second thoughts about switching over to FNB.<br> <br>