Debit Order Switching??

I have a personal and business account with FNB. When I opened my personal account some years ago FNB switched all my debit orders for me. I recently opened a business account and went to the Margate branch to request they move some debit orders from my personal to my business account. I spoke to a consultant on the floor and she advised I must switch the debit orders myself. I was taken aback by how uncooperative she was. My question - FNB is this true? If so, please close my business account. I will move my business elsewhere. I was thinking of moving my bond to you as well - check on you records - I recently requested bond switching documents.