LD
Londiwe D

1 reviews | Active since Jan 2018

26 Jan 2021, 06:46

Debit order ****,

They debit my acc twice ,they told me they can't see the money,but when I called again others can see , so I was the fool, I have then requested that my call records of which the guy I was chatting to promised to log a call, till now haven't received a reference number or turnaround times , Initially I wanted my money back upon the treatment I got I don't care who gets fired!but definitely someone will suffer the consequences. I'm not stopping Please do not reply with sorry for inconvenience **** !keep quite like you have been this is only for proof that I have spoken to u numerous times!

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Replies (1)
LD
Londiwe D's update26 Jan 2021, 09:42
Reviewer Update
Apology is the word I asked you to avoid, on top of that , the department that loaded debit order twice is the problem here , I want that person to suffer consequences , you didn't want to take full responsibility of other debit orders bouncing and they charged me R110, just because you have policies that protect u ,mina as the customer I must do the run around, if you do want to help check all my calls made to u yesteday, and listen and just tell me if it does make sense the response given to me , if you do not get back to me in an hour's time forget ,and don't tell me about others customers, batho Pele principles must be in Ur heads,u have exactly 60min