1 reviews | Active since Feb 2017
Debit order reversal -Horrible service
<p>I've been trying to reverse a debit order that went off 3 times but doing a debit order reversal with fnb is a mission, they tell you that you can reverse online but the debit order should be less than R200, if I go to the branch they charge ridiculous amounts of money for a service, when I call I spent over 30 minutes waiting for someone to pick up and no one did and finished my airtime, and don't even know which number to call because just find a whole bunch of different numbers. PATHETIC SERVICE </p>
Good day Mr. tebogo-mola
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. tebogo-mola
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***