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Palesa M

1 reviews | Active since Jul 2020

09 Jul 2020, 13:02

Debit order reversal

I've been trying to reverse my debits from the 4th june still no luck secure chat its not helpful@all they sent me a debit order reversal form but no one called regarding that instead they told me it does not exist how come it was sent to me wherelse it does not exist its debits orders for April&May

By Tuesday R1676 was taken out of my savings account without my approval no one called me they say it's branch transfer without communication fnb lately its a disgrace I've been banking with them for 30yrs now due to Covid-19 its a disgrace they wiĺl keep on sending you pillar to post with no luck.

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Replies (9)
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Palesa M's update09 Jul 2020, 13:42
Reviewer Update
Hope i will get assisted im so dissapointed with your service its becoming poor day by day
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Palesa M's update10 Jul 2020, 12:23
Reviewer Update
Fnb called me today apparently they managed to stop&reverse my debit orders apparently they take 40days for processing ill keep updating you regarding the whole procedure
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Palesa M's update13 Jul 2020, 11:06
Reviewer Update
Fnb called me friday&today regarding the R1676 issue so im still waiting for the issue to resolved.
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Palesa M's update14 Jul 2020, 09:12
Reviewer Update
Thanks a lot to Seipati Mmbengeni the money did reflect into my account im grateful for that R1676 God bless you.
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Palesa M's update22 Jul 2020, 14:39
Reviewer Update
They sent me an email regarding my debit order for R2415 telling me that its unsuccessfully because that company says there's a contract which contract because that company told me that only fnb can do the reversal now its a different story i feel soo bored
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Palesa M's update28 Jul 2020, 18:42
Reviewer Update
Im still waiting for feedback regarding my 2 debit orders still no luck i think its still under processing of 40days
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Palesa M's update07 Aug 2020, 22:08
Reviewer Update
Any feedback regarding the debit orders its been a month now no luck@all
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Palesa M's update18 Aug 2020, 15:11
Reviewer Update
Im still waiting for my debit order reversals still no luck as i did send the emails no feedback regarding the R2415 issue including R625 only R250 was reversed on my bank account.
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Palesa M's update25 Aug 2020, 11:23
Reviewer Update
Thanks a lot for helping me out as for my debit orders i give up as only R250 was only reversed others their sending me pillar to post..