1 reviews | Active since Nov 2016

15 Dec 2016, 09:45

Debit order reversal

<p>From the 29 NOv until today I have not hear any good news from FNB and now have quite last I received a call on Monday and I have been promised that my problem will be solve soon until today no 1 has come back to me regarding my issue and my money is not back yet Im not sure till when must I wait mybe till next year????????? As from 29 till today almost a month and FNB failed to solve my problem will they ever be able to sort it out will I ever get my money back??????¿?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Dec 2016, 14:18
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)