dD
devin D

1 reviews | Active since Dec 2014

01 Dec 2016, 09:45

debit order returned but money in my account

<p>my debit order for my internet bounced but there was more than enough funds available for it. Now i dont have internet because of FNB's stupidity.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Dec 2016, 12:44
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)