1 reviews | Active since Nov 2016

09 Dec 2016, 13:18

Debit order resevesal

<p>What is it so difficult from FNB to reverse my money 6650,from the 29 NOv i have been struggling with this useless bank who let ppl deduct money from your account and after that they will tell you there is nothing they can do so solve your problem you must contact the ppl your self????? </p> <p> </p> <p>Please call me ********** and tell me when will I get my money back please don't tell that I have a loan with the company I don't even know I need my money back I have to pay my rent today please and don't tell me your debit order dispute can only assist in 40 days that is rediculas from FNB I need my money back today please how many times must I beg FNB to solve my problem must I **** my self because my kids have to stay in the street just because of a useless bank who fails their customers</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Dec 2016, 13:22
Official

Good day Ms. thandeka-thandinkungwana

Thank you for coming back to us regarding your matter. Kindly note that an attempt was made to contact you regarding this matter and you were unavailable on the following number: 061 ) ***.

You were subsequently sent the below mentioned mail in this regard:Email Customer : ***, Subject : *** , Message : Good day Thandeka Nkungwana Thank you for the correspondence. Kindly be advised we have to get in contact with you regarding your complaint about the debit order dispute. Please also be advised you would have to contact our General Enquires Department for further assistance on ***. Regards,

Kindly contact the telephone banking segment on *** for further asisstance in this regard.

Thanks Regards

RahimSalamaan

FNB Hello Peter Complaints Resolution

(W) ***