1 reviews | Active since Nov 2016

09 Dec 2016, 15:35

Debit order resevesal

<p>I have spoken with Philile who was not sure why you guys tranfer me to them because she says according to the system my details was send to the company who debited my money and I have to contact the ppl by my self and the case is closed what now?????? </p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Dec 2016, 16:26
Official

Good day Mr. thandeka-thandi-nkungwana

Thank you for sending us your mail. I do apologize for the inconvenience which this matter has caused you, kindly note that we have reviewed this matter and assured you that we have escalated this matter for you to receive feedback as soon as possible.

You will receive feedback in short due course.

Thanks regards

FNB hello Peter Complaints Resolutions

(W): ***

FNB (First National Bank)
FNB (First National Bank)'s reply09 Dec 2016, 16:26
Official

Good day Mr. thandeka-thandi-nkungwana

Thank you for sending us your mail. I do apologize for the inconvenience which this matter has caused you, kindly note that we have reviewed this matter and assured you that we have escalated this matter for you to receive feedback as soon as possible.

You will receive feedback in short due course.

Thanks regards

FNB hello Peter Complaints Resolutions

(W): ***

's update09 Dec 2016, 17:26
Reviewer Update

Thanks I will wait for the response