1 reviews | Active since May 2016

21 May 2016, 12:49

Debit order mess

<p>THis is now the thrird time that FNB Connect has wrongfully taken money at the wrong date. I specifically set the debit order date for the 25th of the month when I get paid. With the wife not working every cent counts at the end of the month. I will be cancelling this uselless contract as they cleqarly don't care about good customer service</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 May 2016, 08:14
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 926470.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)