lR
lerato R
1 reviews | Active since Feb 2012
30 Jun 2020, 17:16
Debit order mandate process not working and frustrating
This is actually the 2nd time I am complaining about the same thing, I have been up and down trying to fix the debit order mandate drama, the mandate has not been sent to me for exceptance I received an sms giving me a time frame to except the mandate but there is no mandate to except, can someone please come up with a suction because this is really frustrating and taking up my time
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lerato R's updateReviewer Update
01 Jul 2020, 18:09This whole process is really depressing, can some one please come with a different solution, fnb guys keep on doing the same solution and the process is not working, or rather refer me to some one who can resolve this issue urgently please,Siphokazi called me and the issue is persisting, not sure if issue is due to the fact that they might be working from home but really I am frustrated I have been with fnb for more than 20yrs now, and this type of service and struggle is pethatic, I am really disappointed it's been 4 weeks now going back and forth on the same thing.
lR
lerato R's update01 Jul 2020, 18:09
Reviewer Update
This whole process is really depressing, can some one please come with a different solution, fnb guys keep on doing the same solution and the process is not working, or rather refer me to some one who can resolve this issue urgently please,Siphokazi called me and the issue is persisting, not sure if issue is due to the fact that they might be working from home but really I am frustrated I have been with fnb for more than 20yrs now, and this type of service and struggle is pethatic, I am really disappointed it's been 4 weeks now going back and forth on the same thing.