CD
Cheryl D
1 reviews | Active since Aug 2018
26 Jul 2019, 10:36
Debit Order issues
Always issues, now R900 worth of debit orders that need to be reversed, FNB will charge me for reversing them but that's only if they ever answer their damn phones!!! Every month I have to do this, every month it costs me at least 20 minutes on the phone plus their charges for debit orders that either have been stopped previously or are not meant to exist at all. Sometimes their service is great but SERIOUSLY??!!!
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FNB (First National Bank)'s replyOfficial
26 Jul 2019, 11:43Good day Cheryl Davies,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply26 Jul 2019, 11:43
Official
Good day Cheryl Davies,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***