Debit order issues

<p>Historically my debit orders that come off my acccount on the 1st of the month only went off at the end of the day.I checked this all the time and noted that the money was still available in my account , up to and including the evening of the 1st. The next morning the debit orders had come off my account.</p> <p>I had been having trouble with my cell phone banking and was only able to transfer the funds on the evening of the 1st , but as per my passed experience i thought the debts would only happen at the turn of the day.</p> <p>This did not happen and all my debit orders bounced.</p> <p>I finally got through to the call centre , where after 20 minutes of waiting i spoke to Team leader Ivan who told me that it takes up to 24 hours for my interaccoung FNB transfers to take affect (which is ****, as i always have immediate access to any money i transfer between my accounts) and that i had called in the 24 hour period for unpaid payments and that they would clear the funds... and then teh debit orders would be processed.</p> <p>I waited 6 hours and nothing happened , so i called again. Spoke to ivan who backtarcked on what he said and told me i would have to sort out my own debit orders and pay the penalty of R100 per bounced debit order......***</p> <p>The money was transferred into the account before the end of the 1st , it has never been a problem before......</p> <p>why was it a problem this time.</p> <p>Ive been your good customer way to long to put up with this. </p> <p> </p> <p> </p>