Debit Order Information

<p>Requested to know who the debit order is going to from my account via FNB Online banking site. Got an email on 10 July 2016 confirming receiving the request. Today 15 July 2016 still no answer. Phoned the bank explained what I was looking for was given a number, phoned the number which is Nedbank explained what I’m looking for told to contact FNB and get them to initiate the trace as Nedbank does not have the rights or access to my account to do so. Phoned FNB again explained and once again all FNB can do is give the same phone number. Nothing more! FNB is good with electronic banking but nothing else more! Absolutely pathetic in all other aspects!</p>